Redco Outrigger Pads: 10 FAQs

Redco Outrigger Pads are perhaps our most popular product we manufacture ourselves and they have a proven track record of success for customers in various industries all over North America. From construction, to power utilities, tree service firms, green energy installers, and others. Frequently asked questions often come up regarding this product and today we’ll answer some of them.

1.) Are custom sizes available?

Yes! Our literature only provides sizes and loading for the most popular sizes. But we can fabricate them in any size from 12″ x 12″ to 48″ x 60″.

2.) Is an anti-slip option available?

Yes! But actually two options of anti-slip are offered. There is the ‘scuffed’ version, which is done in our shops at each branch and uses sanding equipment to rough up the smooth surface. There is also a premium-grade of anti-slip pad using an embedded clean coal slag surface. However, minimum orders and longer lead times do apply to the clean slag surface variant so please inquire.

3.) Can I customize the pads to have extra handles or corners left on?

Yes again, as we make them this can all be customized. Extra handles (beyond two) will add a nominal cost of $5.00/pad. Corners are regularly removed as standard for square pads, but leaving them on if you prefer, obviously has no cost.

4.) Is there a price difference between square and round pads?

Yes, round pads are substantially more difficult to manufacture and require much more labor.

5.) Do you carry stock?

No, due to the wide range of profiles and thickness for the outrigger pads that are requested from us, we do not carry any stock. All pads are made to-order.

7.) What is your lead time to ship an order?

That depends on both stock levels of the base plastic at our branch and the current branch’s overall lead time to ship an order. In general it’s about 3 weeks.

8.) Are your outrigger pads guaranteed?

No, they are not. We understand that a guarantee puts some customer’s minds at ease but this is a high-load product that will take abuse in operational environments we have no control over. It’s unfair to offer a standing guarantee as the customer may incorrectly use the pads (such as not using them on a level surface) or may wear them out by using them on abrasive substrates for a few years and then asking for a replacement. In addition, issues with too much flex are often due to a customer purchasing pads that are not thick enough as a cost-saving measure and we cannot be liable for that. There is not a single case we’ve ever had where a pad has broken, however.

9.) Can you quote with a shipping cost?

Of course, but to do so we require your full address (if in Canada) or zip code (if in the U.S.). Often customers will simply give a city name and state (or province) and unfortunately that is not enough for the freight companies we work with to provide an accurate quotation. We also need a firm quantity of pads to quote, as the shipping cost is based on weight.

10.) Can I get our name or logo engraved on the pad?

Not for a nominal fee. Most of our branches do not have the capability to provide engraved outrigger pads. This engraving can be done by our Canadian and U.S.-based central machine shops, but the costs of transporting the pads to and from those facilities, the cost of the engraving itself, and the additional delivery adds so much expense that it’s not worth it to the customer who isn’t absolutely insistent of this requirement.

For a quote on your outrigger pad needs contact Redwood Plastics.