Solution Spotlight: ULTEM Emergency Valve Replacement

As people involved in performance plastic solutions, things often move slow. Consultations, material tests, and products that sometimes involve several weeks lead time to manufacture. But every now and then that pace is broken up with an urgent situation. Recently one of our sales people was contacted by a client in the food service industry. They had a valve that was seizing up and could only run the plant at 1/2 speed. The OEM of the equipment gave a 5 week lead time for a replacement valve, which would have cost our client an enormous amount of production. Our sales person went to work, first quoting a replacement for the under-performing acetal valve, made out of higher performance Redco ULTEM. ULTEM is a high-performance plastic that has excellent physical properties, is very tough, can handle high temperatures, and machines very well.

After some quick back and forth verbal quoting we received the go-ahead to rush the valve with less than 48 hours to get our hands on the ULTEM, machine, and get it to the customer. The valve was installed and was a total success. In fact, the customer who has multiple machines using this valve, will be converting over to the Redco ULTEM version exclusively.

Redwood Plastics reps are committed to doing their best for our customers. And while we can’t always work miracles, we will give it our all when circumstances such as this emergency come up. To contact a Redwood Plastics representative click here.